Terms & Conditions
Upon making a reservation with Jones Pass Guides Ltd.,
all guests agree to these terms and conditions:
Jones Pass Guides has no control or responsibility for the weather.
The minimum age is 14 if accompanied by a parent and 16 without a parent. All minors must have a liability waiver signed by a parent or legal guardian.
6 to Ride Rule
On any given day we must have 6 seats sold to guarantee the trip will go. We will take reservations for less than 6 and then try to fill the day but cannot promise it will go.
Payment & Cancellation & Refund Policy
At the time of booking, we require a 100% deposit. If you cancel your reservation outside of 72-hours you will forfeit 50% of the deposit. If you cancel within 72-hours, you will lose the entire trip cost. We are reserving seats on our snowcats for you and your group; thus, we are now turning away potential guests.
Jones Pass Guides is not responsible for other travel costs. We recommend interrupted travel insurance where it is available. If you have to cancel and can find someone else who will just pay you the monies owed, we will allow for this as long as your replacement comes on the day of your reservation. If we have to refund and then take a new payment, we will do this for a 10% cancellation/transaction fee.
We are passionate about sharing our love of the backcountry, safely with our guests. If for some reason we have to cancel due to lack of snow or mechanical failure, road closures or high avalanche hazard prior to your trip date, then we will credit your money to another trip in season based on availability or the following season without any administration fee. If you’d like a refund immediately then we will do so minus a 10% administrative fee. Additionally, under these circumstances, your reservations are 100% transferrable to a 3rd party. Jones Pass Guides does not provide refunds for a client’s inability to arrive on time or for health-related issues or cancellations due to family emergencies or injuries. Jones Pass Guides reserves the right to cancel a package at any time and full refunds will be given. Jones Pass Guides cannot be held responsible for a client’s personal inconvenience or travel expenses.
Please do us all a favor and make sure you review the email confirmation that our system will generate and send to you. Double-check the date and number of guests for that day as well as all of our policies and information. There is no way that you can move forward with a reservation at Jones Pass Guides without having read or had a staff member talk about these policies. Our cancellation policies will play into non-refundable payments and you or your group will not be getting a refunded or credited any amount of money in return.